Return Policy -
Here at Lotus Leaf Boutique we really like happy customers, so every effort will be made to ensure your complete satisfaction.
We inspect all items thoroughly prior to shipping, but if you receive a damaged item, please notify us within 3 days of receipt. No returns will be accepted without authorization so please contact us at email@example.com first. Refunds on damages will be handled on a case by case basis to avoid abuse of the policy.
Sale items cannot be returned. We also do not accept returns on jewelry, intimates or active wear (bandeaus, swimwear, bralettes, leggings etc.)
Returns must be received back to our warehouse no later than 21 days from the date you placed your order. Be sure to plan 5-10 days for transit time.
All returns are for STORE CREDIT ONLY.
You are responsible for all return shipping fees.
Items returned to us must be in their original condition. Items must not have been worn, washed, damaged or altered and must have original tags still attached. If items have makeup, deodorant or other stains/odors you will not be given store credit and the items will be sent back to you for a $10 return fee.
We do not offer exchanges as many items sell out quickly.
Shoes must be returned with their original shoe box. Please pack the shoe box inside another box as the original shoe box must be returned undamaged.
Original shipping fees are non-refundable.
Please refrain from opening packaging with a sharp object, as damage done while opening your garment is your responsibility.
ALL RETURNS MUST BE INITIATED AND APPROVED THROUGH OUR RETURNS SYSTEM MANAGER